MORGAN MARINE
Elephant Butte's ONLY Mercury Premier Dealer
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What does it means to be a MERCURY PREMIER DEALER? |
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| Customer Service Index score above average of 85% | Morgan Marine's received an award from Mercury for a score of 100%. |
| Technicians current with all technical education, including advanced courses | Morgan Marine has certified mechanics on staff. |
| 100% of special tools | Morgan Marine has all the tools required to do your job right the first time. |
| Facility clean and well organized | Morgan Marine's well equipped shop is almost clean enough to do surgery. Thanks to our service manager our facilities are some of the cleanest, best organized shops anywhere. (Note: Morgan Marine does not perform nor endorse performing actual surgery in it's service area. All reference to surgical procedures is strictly metaphorical.) |
| Maintain a computerized inventory of parts and accessories | Morgan Marine is the largest marine parts and accessories dealer at Elephant Butte Lake or Caballo Lake. |
| Full utilization of MercNET. Have procedures to ensure Technicians read service bulletins | Morgan Marine maintains a complete computerized network to utilize MercNET as well as other Internet and network service databases. We're always working to provide our staff with the most current information on technical issues. |
| Engine Testing Capabilities | Access to the lake to test our work allows us to verify repairs, check proper rigging and provide complete delivery checks. |
| Complete Service Department Equipped. | All shop tools, machinery, and product handling equipment on site. This adds to Morgan Marine's service capabilities. |
| Service Department Efficiency and Performance Requirements. | Morgan Marine provides ample customer parking, our service area exhibits our commitment to our customers. We maintain an appointment system for greater efficiency. You can count on us to respond to service requests by Mercury. We also keep extended business hours that include weekends and summer holidays. |